Customer Churn Prediction
End-to-end MLOps project — reproducible ML pipeline with DVC, interactive prediction dashboard with reactive sliders and what-if analysis, FastAPI backend, drift monitoring with PostgreSQL, and CI/CD deployment to Fly.io.
Data Scientist & AI Engineer
I first got into NLP during my Master's in Taiwan, studying how people express blame on Twitter and discovering that self-blame is a stronger marker of depression than blaming others. That question of what language reveals stayed with me, and motivated my work in NLP.
I'm a data scientist and AI engineer based in London, currently at BT Group where I work on anomaly detection systems for large-scale mobile networks.
I hold a PhD in Computer Science from Queen Mary University of London, where my research focused on NLP for citation worthiness detection in low-resource Wikipedia languages.
Before my PhD, I led data science at Dua AG, driving product decisions through data analysis, ML modeling, and experimentation impacting user conversions and retention. My background spans NLP, deep learning, MLOps, and cloud infrastructure (AWS, GCP, Spark, Docker), with experience across research, startups, and enterprise.
I studied at Queen Mary University of London (PhD), National Tsing Hua University in Taiwan (MSc), and the University of Prishtina (BSc in Mathematics & Computer Science).
Outside work, most of my time belongs to my two-year-old son. I'm originally from a small village near Drini i Bardhë waterfall in Peja, Kosovo and that love of nature stuck. Thailand has been one of my favourite places so far; One day I would love to visit Hawai. When I get the chance, I enjoy swimming, skiing, badminton, and volleyball. I speak Albanian and English.
Expert Systems with Applications, vol. 281, 127503, 2025
Natural Language Processing Journal, vol. 8, 100093, 2024
PhD Thesis, Queen Mary University of London, 2025
MSc Thesis, National Tsing Hua University, 2019
Data Scientist & AI Engineer at BT Group. PhD in Computer Science from Queen Mary University of London, specialising in NLP and few-shot learning. Experience across research, startups, and enterprise — from building ML pipelines on AWS to publishing in top Elsevier journals.
Coming Soon
I'll be sharing thoughts on NLP research, data science, and more.
Feel free to reach out! I'm always open to interesting conversations and collaborations.